Terms & Conditions

Welcome to eta-srilanka.org. The Website, including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on the website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" here in after) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Spur Info Consultancy's relationship with you in relation to this website.

The term eta-srilanka.org or 'us' or 'we' refers to the owner of the website whose The term 'you' refers to the user or viewer of our website.

"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time"

The use of this website is subject to the following terms of use:
  • Passport should have at least six months validity from the date of arrival in Sri Lanka. The passport should have at least two blank pages for stamping by the Immigration Officer.
  • International Travellers should have return ticket or onward journey ticket,with sufficient money to spend during his/her stay in Sri Lanka.
  • Form Related Terms
  • The applicant is requested to fill the Visa Application Form accurately and submit the same with the applicable Visa fees and mentioned requirements.
  • Incomplete and double applications will not be accepted.
  • The applicant is requested to provide correct email ID, since we send the Visa via email.
  • Fee Related Terms
  • Government of Sri Lanka reserves all rights to make any changes in the requirements and fees for Sri Lanka Visa without any prior notice. Fee charges of eta-srilanka.org may include, but are not limited to, Official Sri Lankan website Fees and other charges. eta-srilanka.org is not responsible for any changes by Sri Lanka as a country and it's laws and regulations or for any loss or delay relating to such changes.
  • Visa fee once submitted is non refundable, non transferrable.
  • The total visa fees is $49 with effect from 1st february 2017 for normal processing and for fast track processing fee is $98. Approval or rejection of the Visa application depends on the decision of the Government Immigrations department. Your application may be rejected by them and please be informed that the authorities are not liable to provide any reason against the rejection. In any case after submission of application the Visa fee is non-refundable.
  • Issuance Related Terms
  • Issuance of a Visa or approval of Visa application does not in any way give the applicant a right to enter Sri Lanka. The entry is at the sole discretion of the Immigration officer at the Sri Lanka Airport who is a representative of the Government of Sri Lanka. In case of denial of Visa or entry into Sri Lankan territory, eta-srilanka.org shall not be held liable in any manner whatsoever.
  • The issuance is subject to the rules of Government of Sri Lanka and they reserve the rights to make any changes in that. eta-srilanka.org shall not be liable for any losses or damages, which the applicant may suffer arising from delay in processing or receiving of Visa
  • eta-srilanka.org is keen to take all reasonable measures to ensure that information provided by the Applicants will remain confidential. However eta-srilanka.org shall not be liable for any unauthorized access by any means to that information.
  • The applicant is requested to check the correctness of your Visa the moment it is sent and in case of any discrepancy bring it to our notice immediately.
  • eta-srilanka.org reserves the right to add, alter or vary these terms and conditions at any time without notice or liability and all applicants availing of this facility shall be bound by the same.
  • Applicants of the eligible countries are requested to apply online minimum 4 days in advance of the date of arrival with a window of 30 days. Visa is valid for 30 days from the date of arrival. The Visa must be availed within its period of validity. Visa is valid for double entry within 30 days from the date of the first entry into the Sri Lankan territory which means tourist can enter only twice into the Sri Lankan territory on an issued visa. Tourists are advised to obtain the visa approval letter on email before they travel to Sri Lanka. On arrival visa is not guaranteed and you may be sent back in the absence of a valid visa.
    Note: The visa processing times are not applicable for Pakistani and Egyptian passport holders. It will take 5 to 7 business days to process the application but it is not guranteed that the visa will be issued. In case of rejection the fee will be non-refundable. On arrival in Sri Lanka the biometric details of the applicant will be mandatorily captured at Immigration.
  • Cancellation and Refunds
  • As soon as the application is paid for, we will begin our service. That means that your fee is non-refundable after we have started the service, no matter if your application is cancelled by you, refused or approved. If the delivery is not provided in time then we will refund you the service fee.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect

Apply With Confidence

  • Safety, Fast, Reliable, Fast Track Service
  • Secure Online Payment
  • 4-5 Days Visa processing
  • 8-12 Business hours Fast Track Service
  • Rectification of errors in Application
  • Quality check on Documents
  • Callback on Request, 24 X 7 Support
  • Get assistance in Form filling